Support

We're here to help.

Product questions, privacy requests, or data choices — reach our team directly. Include the app name, your device, and a short description so we can respond quickly.

Email support@numorotech.com

Policies

Apps & legal documents

Each app has its own privacy policy, terms, and privacy choices page — required for App Store and Google Play.

Quick answers

Common questions

How do I delete my data?

Most apps store progress on your device only — uninstalling clears local data. Open the app's Privacy choices link above for step-by-step guidance.

Where is your privacy policy?

Per-app policies are linked above. Our corporate website privacy is at numorotech.com/privacy.

How do parents unlock Sudoku Adventure settings?

Tap Parents on the map, or Parental controls in Settings. First setup asks a short question, then lets a parent create a PIN. Later visits use the PIN or optional face or fingerprint access. Forgot PIN replaces the PIN and keeps puzzle progress. After that unlock, Share, reminders, and legal links stay available until you leave, the app goes to the background, or about two minutes pass. Rate in Parent Corner appears after the early 4×4 lessons and then stays available for that visit without another PIN. Turning on face or fingerprint asks for the PIN again. No parent tour is required before playing.

Can my child use biometric access?

Sudoku Adventure uses the device’s enrolled biometrics and cannot identify which family member authenticated. Enable the shortcut only if your child cannot use those biometrics. Turn it off in Parent Corner to use the parent PIN instead.

Why might Sudoku Adventure ask for a rating?

After enough puzzle play, Apple or Google may show a built-in rating window during an unlocked parent visit. Reviewing is optional and never changes rewards or access. The store controls display and submissions. See Sudoku Adventure privacy and privacy choices for store-review and backup controls.

Press or partnerships?

Visit Contact for non-support inquiries — we read everything.