Your Privacy Choices

Turnlock · Last updated: September 21, 2026

In plain language Turnlock has no email, password, or Numoro social-login account. Worlds, stars, badges, an in-progress board, a local Plus flag, and your Settings live on this device. Optional Cloud save (off by default) can copy gameplay progress to Apple Game Center or Google Play Saved Games — see Section 3 below. Use Settings → Reset all progress to clear play data on this device, or uninstall (or clear App storage) to remove the App’s files. Resetting progress does not cancel Turnlock Plus with Apple or Google — manage that in your store subscriptions. We cannot wipe your phone remotely. Optional rewarded videos are served by ads partners; those companies keep their own records under their policies.

About “account deletion” in app stores Google Play and Apple ask whether users can request deletion of data. Because Turnlock does not create a searchable customer account, there is no separate account to delete. You control on-device data yourself. Email us only about mail we already hold, or if you need help finding the in-app reset. We cannot erase advertising identifiers sitting in an ads partner’s systems.

1. No traditional account

We do not ask for an email, phone number, or social-media login to play Turnlock, and we do not keep a conventional customer profile we can search by your name or email. There is no remote account to delete. This page exists because stores expect a privacy-choices URL even when play is local.

2. Information on your device

To clear worlds, stars, badges, Daily flags, and an in-progress board:

Open Turnlock → Settings → Reset all progress → confirm Reset everything. Sound, haptics, and “Help improve the app” stay as you left them.

To remove remaining App files, including those settings:

iPhone / iPad: delete the App. iOS does not always offer a separate “clear storage” control the way Android does.
Android: Settings → Apps → Turnlock → Storage → Clear storage (or Clear data), or uninstall.

Typical wording varies by device maker. Numoro Tech cannot delete that information for you from afar. A backup of your phone may restore App files if you reinstall from a backup that still contains them.

3. Optional Cloud save (Apple / Google)

Cloud save is off by default. If you turn it on in Settings, the App signs you into Apple Game Center or Google Play Games and may store a gameplay progress copy (stars, badges, unlocks, in-progress boards, Daily flags) plus achievement unlocks on that platform’s servers. We do not receive your name or email for this feature, and Turnlock Plus status is not included in the backup.

To stop syncing from this device:

Turn off Cloud save in Settings.
Optionally use Reset all progress if you want this device to upload a cleared state while Cloud save was still on.

To remove the cloud copy:

iPhone / iPad: sign out of Game Center or delete saved-game data for Turnlock in your Apple ID / Game Center settings (wording varies by iOS version). Apple’s privacy tools apply to data they hold: Apple Privacy Policy.
Android: use Google Play Games or your Google Account data controls to delete Play Games activity or saved games for Turnlock. Google Privacy Policy.

Numoro Tech cannot browse or delete your Apple or Google saved-game storage on your behalf. If Cloud save is off and you have cleared local data, we have no separate copy of your gameplay progress.

4. Optional rewarded videos (ads partners)

If you never watch a rewarded video, ads partners typically have nothing from a completed watch. If you do watch one (for a hint after the first free hint, Daily puzzle #2, or a session preview of a locked world), companies that serve that video — currently including Google — may retain advertising identifiers and measurement events under Google’s Privacy Policy. Uninstalling Turnlock stops further videos from this installation. It does not reach into Google’s systems to delete records they already created.

You can also reset or delete the advertising identifier, or refuse tracking if iOS asks, in your device settings. Circuit, Canal, and Daily puzzle #1 do not require a watch. Turnlock Plus skips videos while it is active.

5. Turnlock Plus

Plus is billed by Apple or Google. Resetting progress or uninstalling the App does not cancel the subscription. Use Settings → Manage subscription or your store account’s subscriptions page. Restore purchases on a new device if the store still lists Plus as active.

6. “Help improve the app”

Settings includes a Help improve the app switch (on unless you turn it off). It is stored on the device. While it is on, the App sends anonymous usage counts (which worlds and features are used — not your name, email, exact puzzle, or player ID). Turning it off stops those counts from that installation. This version does not send crash reports either way. Uninstalling removes the switch with the rest of the App’s on-device settings. Counts already received are aggregated and are not tied to an account we can look up.

7. Email we hold

If you wrote to support or privacy, we only have what you chose to send. To ask us to access, correct, or delete that mail, email support@numorotech.com with the subject “Turnlock privacy request.” We can help with messages in inboxes we control. We cannot remotely erase on-device play data we never received, and we cannot impersonate you at an ads company.