Privacy Policy
1. Start here: plain-language summary
2. About this Policy
This Privacy Policy (the “Policy”) describes how Numorotech (“Numorotech,” “we,” “us,” or “our”) handles information when you use the Sudoku Multiverse application (the “App”).
This Policy is separate from our Terms of Service. Please read both.
3. Words we use
- Personal information / personal data
- Information that identifies you, relates to you, or could reasonably be linked to you or your device.
- On your device
- Information stored locally on your phone, tablet, or computer. You remove it by clearing App storage or uninstalling.
- Service providers
- Companies that help us run reliability and measurement features. They process information for us—not to sell it for their own ads.
4. Who we are
Published by Numorotech. Privacy contact: support@numorotech.com. Support: https://numorotech.com/support.
5. Your choices and rights
| What you may want to do | How |
|---|---|
| Remove puzzles, stats, and settings on your device | Clear App storage or uninstall |
| Turn off usage statistics, crash reports, and performance diagnostics | In the App’s Settings, turn off Anonymous usage stats (on by default). When off, Firebase Analytics, Crashlytics, and Performance Monitoring do not send data from that install |
| Stop further reports from that install after uninstalling | Uninstall the App |
| Ask about usage statistics, crash reports, or performance diagnostics tied to this install | Email support@numorotech.com (we may have limited ability to locate anonymous data) |
| Ask a privacy question or make a request | Email support@numorotech.com |
| Step-by-step privacy choices | Your privacy choices |
6. What information we handle
| In plain language | Examples | Where it comes from |
|---|---|---|
| Your game progress — stats, streaks, themes, unfinished puzzles | Local save data | You and your device |
| Crash reports — technical details if the App fails (only when Anonymous usage stats is on in Settings) | Error logs, device type, OS version | Your device, via our reliability tools when enabled |
| Performance diagnostics — how long parts of the App take to load or respond, so we can spot slowdowns (only when Anonymous usage stats is on in Settings) | Timing measurements, device type, OS version | Your device, via our performance monitoring tools when enabled |
| Basic usage statistics — which features are used, so we can improve the App (gated by Anonymous usage stats in Settings; on by default). Count-only events without your name or email | Feature-use events | Your device, via our analytics tools when enabled |
| Fonts and display resources | Font files the App may download | Technical providers |
What we do not collect in this version
- Email, phone, password, or social login
- Precise location, contacts, camera, or microphone
- Payment details or in-app purchases (unlocks are earned by playing)
- Advertising IDs for cross-app ad tracking
Behind the scenes, some of the reliability and measurement features above are provided by Google’s cloud tools. You do not need to know those product names to understand what happens: they help us fix crashes, measure performance, and see how the App is used when you leave Anonymous usage stats on.
7. How we use information
| Why | What we typically use |
|---|---|
| Let you play and keep progress on your device | On-device game data |
| Fix crashes and stability issues | Crash reports (when enabled) |
| Spot slowdowns and improve responsiveness | Performance diagnostics (when enabled) |
| Understand which features people use and improve the App | Usage statistics (when enabled) |
| Respond to support and privacy requests; meet legal duties | What you send when you contact us |
Where laws require a legal basis, we rely on providing the App you requested, legitimate interests in security and improvement, and consent where required.
8. When we share information
We do not sell personal information and do not share it for cross-context behavioral advertising.
| Who | In plain language | Why |
|---|---|---|
| Companies that help us run the App (currently including Google cloud services) | Service providers | Crash reports, performance diagnostics, and usage measurement when enabled |
| Advisors or authorities when required | When the law requires disclosure | Legal compliance or security |
9. How long we keep information
- On your device: until you clear storage or uninstall.
- Crash, performance, and usage reports: per provider settings and our need to improve the App; no new reports after you turn off Anonymous usage stats or uninstall.
- Support emails: as needed to respond and meet legal duties.
10. Where information is processed
Information may be processed in the United States and other countries. Where required, we rely on appropriate transfer safeguards from our providers.
11. How we protect information
We use reasonable measures designed to protect personal information. No method is completely secure.
12. Children
The App is not directed to children under 13 (or the equivalent minimum age where you live), and we do not knowingly collect personal information from children. Contact support@numorotech.com if you believe a child provided personal information to us.
13. California residents
- We do not sell personal information.
- We do not share personal information for cross-context behavioral advertising.
- Categories and purposes are in Sections 6–8.
- Submit requests to support@numorotech.com.
- We will not discriminate against you for exercising your rights.
- We aim to respond within legally required timeframes (generally 45 days, extendable as permitted).
14. Europe, UK, and Switzerland
You may have GDPR / UK GDPR (or Swiss) rights including access, correction, erasure, restriction, portability, and objection, and the right to complain to a supervisory authority. Email support@numorotech.com.
15. Automated decisions and tracking signals
We do not make automated decisions with legal or similarly significant effects about you. The App does not specially respond to “Do Not Track” browser signals; use the choices in Section 5.
16. Device permissions, cookies, and similar technologies
Sudoku Multiverse is primarily an on-device puzzle game. It may use network access for crash reports, performance diagnostics, and usage statistics when Anonymous usage stats is on in Settings. We do not ask for camera, microphone, contacts, or continuous location access for the current App. If a future feature needs a new permission, your device will prompt you.
These legal pages are a static website and do not use advertising cookies. Inside the App, reliability and measurement tools may use device identifiers and similar technologies (what many templates call “cookies and similar tech”) when Anonymous usage stats is on. Turn that toggle off in Settings to stop further collection from that install, or uninstall the App.
17. Social logins and information from elsewhere
We do not offer social logins. We do not buy mailing lists or enrich profiles from data brokers or marketing partners. We only handle information as described in Section 6, plus what our service providers process to run those features.
18. Other websites and app stores
Links to Apple’s App Store, Google Play, or other sites we do not control are covered by those companies’ own policies—not this one. For companies that help us run the App (currently including Google cloud services), see also Google’s Privacy Policy.
19. If our business changes
If we merge, are acquired, or sell assets, personal information may transfer as part of that deal, under this Policy or a successor that is at least as protective where the law requires. We will notify you of a material change in who controls your information when required.
20. Other U.S. state privacy laws
Residents of states such as Virginia, Colorado, Connecticut, and others may have rights to access, delete, or correct personal information, and to opt out of certain sales, targeted advertising, or profiling. We do not sell personal information or use it for cross-context behavioral advertising as described above. Email support@numorotech.com to exercise rights; we will respond as the applicable law requires.
21. Changes to this Policy
We may update this Policy when practices, the App, or the law change, and will revise the “Last updated” date. For material changes we will take steps required by law. We aim to review this Policy at least yearly. Continued use after an update acknowledges the Policy to the extent allowed by law.
22. How to review, update, or delete the data we collect from you
Where the law allows, you may ask us to access, correct, or delete personal information we hold. Most of your Sudoku progress lives only on your device—clear App storage or uninstall to remove it. See Your privacy choices for step-by-step guidance. For crash or usage data we may hold through service providers, or questions about your rights, email support@numorotech.com with the App name and your request. We do not operate a traditional account for this App.
Privacy choices page: https://numorotech.com/delete/sudoku-multiverse
23. How to contact us
Numorotech
Privacy: support@numorotech.com
Support: https://numorotech.com/support